https://repositorio.ufpb.br/jspui/handle/123456789/1122 2026-09-01T15:43:40Z https://repositorio.ufpb.br/jspui/handle/123456789/38788 Título: Entre o Secretariado Executivo e o/a comissário/a de voo – competências para atendimento qualificado ao público Autor(es): Silva, Vanessa Soares Pinheiro da Abstract: No Abstract Editor: Universidade Federal da Paraíba Tipo: Artigo de Periódico 2026-08-03T00:00:00Z https://repositorio.ufpb.br/jspui/handle/123456789/38760 Título: A atuação estratégica do secretariado executivo no Vale do Mamanguape: competências, trabalho de articulação e reconhecimento profissional Autor(es): Silva, Rayana Ramos da Abstract: This article examines how executive secretarial graduates and professionals working in assistantship and management support roles perceive their own practice in the Vale do Mamanguape micro-region, in the Brazilian state of Paraíba, focusing on the competencies they mobilise, the nature of the work they perform and the recognition they receive. The study follows a qualitative, exploratory and descriptive approach. Data were collected through a self administered electronic questionnaire containing nine open-ended discursive questions, answered by ten participants currently working in the micro-region. The material was treated as a corpus of textualised statements and submitted to thematic content analysis as proposed by Bardin (2011), articulated with the notions of articulation work and invisible work developed by Star and Strauss (1999) and with Abbott's (1988) concept of professional jurisdiction. The analysis was organised into four categories: transition from operational support to process coordination; multidimensional competencies and digital intensification; asymmetrical recognition and generic job titles; education, regional challenges and future prospects. The accounts indicate that the described practice exceeds operational support and takes on features of workflow coordination and support for managerial decision-making, while formal recognition remains anchored in an operational representation of the role, expressed mainly through pay and generic job designations. The study concludes that the gap between the work actually performed and the recognition granted constitutes not only a matter of professional valuation but also a governance risk for regional organisations, since it concentrates process memory and deadline control in formally peripheral positions. The research contributes by reframing the invisibility of secretarial work as an organisational problem rather than merely a corporate demand of the professional category. Editor: Universidade Federal da Paraíba Tipo: Artigo de Periódico 2026-08-07T00:00:00Z https://repositorio.ufpb.br/jspui/handle/123456789/38759 Título: Educação em contexto não escolar: perspectivas sobre a atuação do pedagogo em espaços hospitalares Autor(es): Araújo, Vanessa Silva de Orientador: Leite, Ivonaldo Neres Abstract: This study aims to describe how the role of the educator in hospital settings is addressed in theses and dissertations within the field of Education, as well as to reflect on the importance of this professional in the hospital environment. The research is qualitative and bibliographic in nature, based on academic works selected from the CAPES database and published between 2021 and 2023. Thirteen theses and dissertations related to hospital pedagogy, educator training, and education in hospital settings were analyzed. Additionally, an interview was conducted at the General Hospital of Mamanguape (PB) to understand the reality of pedagogical practice within the pediatric hospital context. The theoretical framework draws on the contributions of Libâneo (2001, 2010), Saviani (2011), and Pimenta and Severo (2021), who discuss aspects related to pedagogy, training, and the professional practice of educators. The results indicate that hospital pedagogy is gaining ground in academic discussions, although challenges remain regarding professional training, the lack of specific public policies, and a shortage of qualified professionals to work in this field. It is concluded that the presence of an educator in the hospital environment is fundamental to guaranteeing the right to education for hospitalized children and adolescents, contributing to more humanized and inclusive educational practices. Editor: Universidade Federal da Paraíba Tipo: TCC 2026-08-04T00:00:00Z https://repositorio.ufpb.br/jspui/handle/123456789/38757 Título: A atuação do secretário executivo em escritórios de advocacia: competências e desafios Autor(es): Barbosa, Carolaine da Silva Abstract: This study investigates the competencies required and the challenges faced by executive secretaries working in law firms. It is a qualitative, descriptive, and exploratory study conducted through interviews with ten executive secretarial professionals employed in law firms located in the Vale do Mamanguape region, Paraíba, Brazil, in June 2026. The data were analyzed using thematic content analysis (Bardin, 2011). The analysis is grounded in the concepts of invisible work and articulation work (Star & Strauss, 1999), the sociology of professions (Abbott, 1988), and the concept of competence proposed by Fleury and Fleury (2001). The findings indicate that the management of procedural deadlines constitutes the core critical responsibility of the profession, carried out under conditions of high responsibility but with no decision-making authority. Participants spontaneously distinguished the boundaries between their duties and those of lawyers, supporting the conditions necessary for legal practice without participating in the legal decision-making process itself. Professional invisibility is reflected in the diversity of job titles: ten professionals describing essentially the same work routine hold ten differently named positions. The study also identifies a disconnect between interpersonal recognition and institutional recognition, as well as the latent nature of bilingual competence, which is acknowledged as valuable but is consistently underutilized in professional practice. It is concluded that the legal recognition of the profession is a necessary, but insufficient, condition for achieving broader recognition in the labor market. Editor: Universidade Federal da Paraíba Tipo: Artigo de Periódico 2026-08-07T00:00:00Z