Competências profissionais no setor logístico: um estudo com empresas familiares na cidade de João Pessoa – PB

Abstract

The general objective of this study is to identify how the professional skills of managers of two companies in the logistics sector of Paraíba are configured. For this, the Professional Competence Model of Cheetham and Chivers (1996, 1998, 2000) adapted by Paiva (2007), which divides competencies into cognitive, functional, behavioral / personal, ethics and politics, was taken into account. In this study, a qualitative research was carried out, following a semistructured interview script. The subjects interviewed were the logistics managers of two family carriers from Paraíba, named BETA and GAMA to remain anonymous. Afterwards, the data obtained were analyzed by means of the content analysis technique. It was noticed that, for the subjects interviewed, the understanding of the professional competences is clear and focused on action, that is, in obtaining the results sought out by the organization. As to the exercise of the function, the interviewees did not reach a consensus on the importance of formal education to work in the logistics sector, considering that for some it is more relevant than for others. On the other hand, all were emphatic in stating that practical experience in the field is the greatest ally in the development of their professional skills.