Percepção sobre a adoção do e-social: na rotina do setor pessoal da sede regional de uma cooperativa de crédito

Abstract

The objective of the research was to analyze the perception about the impacts caused by the adoption of e-social in the routine of the personal sector of the regional headquarters of a credit cooperative. Established by a decree in 2007 the SPED project came up with the aim of computerizing and reduce bureaucracy of accounting information. In this context, e-Social was developed, a complex system that aims to make digital all labor obligations. In view of this, the objective of this research is to know the impacts caused by the implementation of e-Social is causing in the routine of the personal sector of the regional headquarters of a credit cooperative. The research is classified as descriptive, considering that this is a relatively new topic, in which the procedure used was a case study. The data collection was performed through a questionnaire, with objective and subjective questions, answered by 6 employees responsible for the personnel department of the regional headquarters, who care for fifty eight agencies belonging to 14 singular cooperatives in the north and northeast region of Brazil In general, the results indicated that the impact on the routine of each participants was considerable, so much that it was necessary to redesign the processes and routines, besides the need for continuous training and the contraction of support staff to incorporate the team.