Proposição de um framework para avaliar a capacidade colaborativa para sustentabilidade em empresas operando em redes

Abstract

The purpose of this paper is to develop a multi-attribute framework for collaborative capability sustainability assessment for organizations working in interorganizational networks. As theoretical background, we consider the relational view, natural resource-based view and collaborative capabilities. This framework considers the interdependencies and inheritances among the critical CCS attributes. To determine the interrelationships among attributes and among the subattributes of collaborative capacity for sustainability, this dissertation used the Delphi method. In order to validate the framework, three hotels located in the city of João Pessoa/PB where evaluated from the CCS perspective. As a result, the framework can be apply in any firm operating in interorganizational networks. Besides, it has the flexibility to insert other attributes of collaborative capability for sustainability, considering the specific context of an interorganizational network. It is able to quantify qualitative aspects, generating an index of collaborative capability for sustainability. Thus, the framework is a tool for firms that wish to evaluate their capability to collaborate to develop sustainable initiatives, identifying punctual aspects that need to be improved. By applying the framework, we verified that some hotels present a concern with their sustainable initiatives and the impact that they can generate. Two of them presented high and one presented average collaborative capacity for sustainability. The development of an evaluation model for collaborative capacity for sustainability applying three different theories represents a theoretical contribution. As the framework is generic, it can be applied in any firm that operates in different types of interorganizational networks.