Estudo de caso sobre modelo híbrido de gestão de projetos de tecnologia da informação: análise da implantação de diretrizes ágeis à gestão tradicional0611

Abstract

Project management has emerged to conduct the tasks by applying knowledge, skills, tools and techniques. Traditional project management methodologies had long been the most common form of management, but, over time, it came to realize that they had limitations to meet the flexible and changeable dynamics of today, especially in the areas of technology and innovation. Thus, the adoption of agile practices arose to fill the gaps left by the more classic form. However, even knowing the benefits that can be gained, its implementation can be delicate and go through challenges that can make it difficult. On the other hand, there may also be factors that facilitate the process. Generally, a joint form between agile and traditional methods is a low risk application, making the process of change easier. In this context, the objective of this research is to analyze the implementation of a hybrid model between the two methodologies (traditional and agile) in a case study in a Department of Information Technology of a retail company, identifying its barriers and facilitators according to factors found in the literature. The method used for data collection was a questionnaire applied through interviews with people involved in the implementation process. As a result, it was possible to identify some barriers and facilitators foreseen in the literature, as well as others not mapped by it. Lastly, it was also possible to assess the benefits of this deployment to the company.