Necessidades de informação dos usuários da biblioteca “Sala Verde” do Parque Zoobotânico Arruda Câmara na Cidade de João Pessoa – PB

Abstract

The library is a hub of culture, being available to anyone who has established to seek information thus becomes an important place to help in civic education and culture of the people, because it is through this that we seek to broaden and deepen our knowledge. The study aims to meet the information needs of library users called “Sala Verde” at Zoobotanical Park Arruda Câmara. The research is characterized as literary and exploratory, with quantitative and qualitative approaches to data analysis and interpretation. The population consisted of twenty-nine users. The survey instrument used was a questionnaire. The profile of users is mostly according to the survey, males between 20 and 29 years. On user satisfaction in relation to the library, more than half were satisfied after using the library, but suggest improvements in its collection. We conclude that the library needs to hire a librarian to help and advise users, as well as organizing the collection correctly, using the techniques learned in their training. The location of the library is inadequate, being necessary to review their location to facilitate access of the users. The library needs better dissemination of their services.