Educação corporativa: o uso da EAD como ferramenta para a gestão do conhecimento : um estudo de caso no Instituto Nordeste Cidadania

Abstract

The objective of this study is to evaluate the influence of corporate education and the use of EAD as tools for knowledge management in the Instituto Nordeste Cidadania. The research started with the following question: What is the influence of Corporate Education and the use of EAD as tools for Knowledge Management in the Instituto Nordeste Cidadania? Methodologically, an exploratory and descriptive study was used. As for the approach, it took the quantitative vein. As a data collection instrument, two questionnaires of the closed type were used, which have in their construction, questions of closed answers, allowing thus, to obtain answers that make possible the comparison with other instruments of data collection. At the end of the study, according to the results obtained through the analysis of the questionnaires 01 and 02, it was verified that the management of the knowledge linked to the EAD provided a more efficient and effective reach to the management practices with regard to the decision making in the organizations. Thus, the teaching model used in the INEC proposal has been used in a satisfactory way and that the organization values not only the quality of the material offered to the trainees, but also the practices adopted by the organization to use the EAD as a tool of Knowledge Management.