Desenvolvimento de um sistema de apoio à decisão para seleção de trainees baseado na abordagem multicritério

Abstract

Currently organizations are undergoing profound changes in decision-making process, risks and uncertainties are always present in the decision process. Being familiar with the environment business to anticipate the problems is the healthiest way to minimize the unpleasant consequences generated by wrong decisions. To succeed in decision it is necessary to maximize the level of information passed to the managers involved in the decision process. In the search for better outcomes, organizations have been increasingly entering the information technology resources to support their processes, whether in operational support, whether in the most strategic areas of the business. The Decision Support Systems (DSS) has become an important computational tool that emphasizes the use of mathematical models to handle a large volume of data by means of optimization and heuristic approaches. This work aims to develop a DSS that uses a multicriteria technique to support a specific problem of selection for the trainee post in the PBSOFT company using ELECTRE I method to provide the possibility to explore the decision problem under to the criteria and weights set by the decision maker.