A utilização da tecnologia no transporte público e nos seus meios de pagamentos: uma percepção dos discentes do CCSA - UFPB

Abstract

The cities develop exponentially at all times, and with this development, urban mobility needs assistance to adapt to the new strategies proposed in the places. With the concept of Smart Cities, it is possible to understand the trend of modern cities, which is to connect technology and infrastructure, in order to positively impact the citizens of that location. The issue of urban mobility related to public bus transport was the main focus of this research. When connecting the public transport bus and technology, we arrive at the electronic ticketing system (ETS). This multi-module system seeks to bring automation to internal controls and speed up the collection process within the collective. Noting that relationship, this research aimed to analyze the use of technology in public transport and its means of payment, in João Pessoa, according to the perception of academics from the Center for Applied Social Sciences at Campus I, UFPB. The survey was carried out through a structured questionnaire, in which the user's perception of public transport was verified; the technologies he uses, related to this; and its possible acceptance of new payment technologies. As for the respondents' perception of public transport, they demonstrate that they aim for a better quality, than what is being made available. The results indicate that users would use the new payment technologies, pointing out practicality as an advantage. However, because most respondents are students, they point out that the disadvantage of this adoption is the loss of the half-pass benefit, which is a student's right.