Estudo multicaso do controle de indicadores de desempenho na construção civil: Brasil vs. França

Abstract

The quick development of production processes over the last couple of years has changed the way the industry is managed, which was no different in construction. Management through the measurement of performance using indicators is a methodology that allows to detect the failures of the different parties involved in the execution of a building. Considering the relevance of the construction sector in Brazil and France, this research analyzes the control of performance indicators in both countries. Based on the answers obtained through a questionnaire applied to French and Brazilian managers, the approach used was predominantly quantitative research. The results showed that, although they are inserted in different socioeconomic contexts, both countries present difficulties and failures in their control systems, some of them persistent since the creation of the methodology.