Proposta de um Framework para avaliação de fornecedores na cadeia de suprimentos do setor alimentício

Abstract

Organizations are increasingly looking for ways to gain competitive advantage in an agile and dynamic market. In this sense, observing the existence of a strong dependency relationship between the operational efficiency of suppliers and the focal companies, finding ways to establish successful partnerships in the supply chain is an essential activity for the performance of organizations. Still, with regard to the food industry, some characteristics such as temperature, storage and transportation conditions, due to the risks of waste and the perishable nature of the inputs, make commercial relations with suppliers even more significant in the composition of the final product. Thus, the objective of this study is to propose an instrument for supplier assessment in the context of the food sector supply chain and use the MACBETH tool to prioritize the most relevant performance indicators and metrics for selecting and managing suppliers. To this end, a bibliographic research methodology was adopted to survey performance indicators and measures in the literature and a case study to obtain priorities. As a result, 39 indicators and 180 metrics were found that, and after being grouped and selected, became an instrument composed of 8 indicators and 24 metrics. Finally, the result of the prioritization indicated that the categories of cost, delivery and quality encompass the most attractive variables for evaluating and selecting suppliers.