Comportamento informacional dos usuários da Médiathèque Simone de Beauvoir da Aliança Francesa João Pessoa

Abstract

The informational behavior is related with search and information usage. The following work is about an exploratory and descriptive research, under qualitative and quantitative approach that aims to analyze the search behavior and information usage from media library Simone de Beauvoir – Aliança Francesa users in João Pessoa, State of Paraiba, from the model developed by David Ellis. The research methodology included a field survey conducted in the media library and a bibliographic search on the themes: Information user, searching behavior and information usage. The questionnaire was the instrument for data collection, applied to 45 media library users that belonged to stages B1 and B2 of the French Alliance. The results obtained in this research suggest that the search behavior and use of information, their information needs, how they use information sources and also the barriers that stand in the search for information. The Informational behavior of users was not in a homogenized form, because they hold their own informational needs, once that the being in general does not need the same information, however, due to AliançaFrancesa courses specificities, the fact that a language school with special characteristics (the teaching of the French language and culture), at various moments users mention that use the same informational sources such as Le Monde, Le Figaro, TV 5 Monde (TV), among others. The most of them use electronic sources, which may show a form of behavior of users today, because of the facilities and opportunities that the Internet offers. There were coincidences of information needs because they were students in a same institution and the sources were the same, certainly because they correspond to the assets that the media library make available to the users. This research conclude that the users’ studies are procedures mainly used by professionals in the field of the librarianship that aim to indentify informational needs and how users behave before information, and through the answers, seek improvements to the researched information unit.