Proposta de estruturação dos indicadores de desempenho da gestão de extensão da UFPB

Abstract

The management of university extension is a challenge due to the comprehensiveness / territoriality of its modalities, as well as the complexity of the scope of themes with several areas of activity (communication, culture, human rights and justice, education, environment, health, technology and production). and work), which consists of the performance of teachers, administrative technicians and students, both within the state where the institution even locates programs, actions and courses within the northeast region. The present work seeks to systematize the performance indicators / measures of the university extension since the data of this system need to reach the strategic objectives of the institution’s PDI as well as its correlations with the objectives indirectly linked with the indissociability between teaching - research - extension. The methodological procedures used refer to a case study as well as a documentary research, the latter with the SIGAA Integrated Academic Activities Management System database, extension module, for the year 2017, in the transition from the SIGPROJ System to follow it. Interviews were also conducted with managers responsible for the extension. The treated data were analyzed in a qualitative way, based on the model of the Forum of Pro-Rectors of Extension of the Brazilian Higher Education Public Institutions (FORPROEX) and quantitative, based on simple descriptive statistics. As main results it is observed that the university extension process of UFPB has measures and mechanisms of registration and control mainly aimed at recording time and number of participants (public, clients, among others) of extension actions, in a perspective more than planning rather than execution, as well as the absence of more robust performance indicators, relating to performance variables linked to publics, territoriality, modalities to academic centers, teachers and students, and, in addition, importance of a strategic analysis of how much extension indicators in your IDP environments. The work is diagnostic and proposed due to the lack of robustness of the performance measures found as well as the lack of a structure of the university management system in the institution.