Indicadores de dimensionamento dos servidores Técnico- Administrativos em Educação (TAE): o caso do Centro de Ciências Sociais e Aplicadas (CCSA) da Universidade Federal da Paraíba

Abstract

This study aims to evaluate the sizing of the measurement indicators technical-administrative servant in education (TAE) for the Center for Applied Social Sciences (CCSA), from Federal University of Paraíba (UFPB), using as guidance the law no. 11.091/05, dealing Technical-Administrative position of Education (PCCTAE) Plan Career. To support the research, it was necessary to develop a theoretical framework on Public Administration, Organizational Planning and finally the people measurement. The research is characterized by field, exploratory and qualitative, so as to allow a greater knowledge and familiarity about the working conditions of participants. We interviewed 32 public servers distributed among 24 sectors, shifts in the morning, afternoon and evening. During the research it was possible to analyze working conditions and technology, work processes, people management, interpersonal relations and the activity carried out in the sectors that are willing Center. It was found a deficit in working conditions offered to TAEs servants, contributing to the participants dissatisfaction. During the survey were included indicators to the proposal of Job Allocation Matrix (MAC), among the major quantitative TA servers distributed at the center, the numbers of teachers separated by department, the number of undergraduate courses available, number of students at the undergraduate and graduate enrolled, the number of sectors per shift working in the center, among others. The results of this study can support the definition of a frame of reference for the design of servants and also the promotion of improvements in physical conditions, technological and labor.