Desafios e tendências da gestão de pessoas no contexto da pandemia da Covid-19

Abstract

This article aims to identify the challenges and trends in people management experienced in the context of the Covid-19 pandemic. To understand this reality, qualitative research was used. Data were collected through an interview with human resources managers from different sectors. Data analysis took place from the comprehensive interpretative analysis. With regard to the difficulties presented in the context, the need for transparent communication and valuing the human aspects in the work relationship is exposed, which requires new skills in people management. The results revealed that the people management area needed to adapt its practices to the context of the pandemic, which allowed it to experience some challenges and point out trends. The main challenges were managing people remotely, constant changes and updates, ensuring the sustainability of the business. The trends identified in the survey involved the use of digital tools to implement people management practices, attention to employee mental health and well-being, and changes in work relationships. The results of the study pointed to the realization of more reactive actions aimed at minimizing the risks of contamination in the work environment and a concern to guarantee the sustainability of the business. Future studies can delve deeper into the topic in the post-pandemic context.