O PAPEL DA COMUNICAÇÃO NÃO VERBAL PARA O NEGOCIADOR INTERNACIONAL: UMA FERRAMENTA ESTRATÉGICA PARA O EGRESSO EM LEA-NI

Abstract

Communication is the means by which we can transmit ideas, messages and intimate thoughts, which can occur through written, verbal and also non-verbal language. Within the field of negotiations, communication is the instrument used to reach a final agreement and achieve the expected results. From this perspective, this work aims to understand and analyze the importance of non-verbal communication as a strategic tool in international negotiations for graduates of the Foreign Languages Applied to International Negotiations course at the Federal University of Paraíba. The research is bibliographical and qualitative. For that, as a theoretical reference, we selected some researchers from the field of non-verbal communication, such as Mark L. Knapp (1999), Pease and Pease (2005), Paul Ekman (1975, 2007, 2011), among many others; as well as linguistic-cultural researchers, such as García-Lomas and Churruca (2002). At the end of the research, we assessed the importance of non-verbal communication for professional in LEA-NI by UFPB.