O supervisor como suporte de autoeficácia na percepção de agentes de microcrédito do Instituto Nordeste Cidadania

Abstract

This research focused on investigating the correlation between supervisor support and organizational self-efficacy. This is a case study with 510 INEC microcredit agents; constituting a sample of just over 12%, considering the 4,000 employees working at the researched institution. The sample comprised 79.4% men and 20.6% women; with higher education, 38.8%, and secondary education, 33.3%; married, 57.8% and single, 38.1%; 59.5% were from the Crediamigo program and 40.5% from the Agroamigo program. Two Likert-type scales were applied, in a questionnaire format: the Perception of Supervisor Support scale and the Self-Efficacy Assessment scale. At the end of the study, the relationship between the two variables, supervisor support and self-efficacy, was concluded, as evidenced by dispersion and regression analysis.