Uma proposta de rotinas e processos de gestão, comunicação e qualidade aplicados a projetos de pesquisa e desenvolvimento

Abstract

Since its initial conception, software development has undergone changes in its process flow and scope. The search for systematization generated process models, such as the waterfall model. Over time, software development required more agile and flexible approaches. Such models significantly impact the management and communication processes used by teams to ensure software quality. In order to better understand this scenario, a survey of the concepts and practices documented in the literature was carried out. Based on these items, this work proposes a set of routines and processes that can be applied in a software team in the areas of communication, management and quality. To this end, a case study was carried out with five software development projects from the Digital Video Applications Laboratory. After applying these items, it was realized through a qualitative survey with the scholarship holders that the changes had a positive impact on their daily work and on the perception of quality delivery of the products. Finally, we believe that the practices systematized by this research can be applied in other contexts and software development teams. The impacts and consequences are in charge of future studies in the continuation of this research.