Otimizando o tempo do atendimento hospitalar: uma solução para filas em hospitais

Abstract

The issue of waiting lines in hospitals is a constant problem for Brazilians. Much is due to this problem, such as the lack of health professionals, the absence of medication in establishments and the lack of beds to receive patients, which becomes a major challenge for the authorized authorities in the country to administer. While the serious problems in public health are not solved, software engineering appears as a bias to deal with the issue of queues in hospitals and public health clinics. Software engineering emerges as a solution to deal with the complex challenges related to software development, seeking to ensure the delivery of high quality products. It is based on the application of principles, methods and practices that cover the entire software life cycle, from conception to maintenance. Through software engineering, it is possible to efficiently manage system requirements, model and design the appropriate architecture, implement good coding practices, perform tests to ensure the functionality and quality of the software, in addition to taking care of its maintenance throughout the lifetime. time. In view of this, the present work aims to develop a software application, at architectural levels, that is capable of efficiently managing queues in hospitals and/or clinics, using the concepts and techniques that software engineering has available for project management.