Prontuário Eletrônico do Cidadão : percepção da equipe de enfermagem da Atenção Primária à Saúde de Olinda-PE

Abstract

The implementation of the Citizen's Electronic Medical Record (PEC) within the context of Primary Health Care has brought about significant advancements in care management in Olinda-PE. However, it is observed that the perception of nursing professionals, the quality of connectivity, and digital competence can influence the effectiveness of this tool. Thus, the present study aimed to evaluate the perception of these professionals regarding the implementation and use of the PEC. For this purpose, a descriptive exploratory study of cross-sectional nature with a quantitative approach was conducted, involving nursing professionals who use the PEC in health units of the Health Region 2 of Olinda (PE). Data collection was carried out using a semi-structured questionnaire. The gathered data were tabulated and subjected to descriptive and inferential statistical analysis using the Statistical Package for the Social Sciences (SPSS) software, version 21. The perceptions of 32 professionals were assessed, revealing a generally positive evaluation of the PEC, emphasizing its functionality and meeting work needs. However, challenges were identified, especially related to IT infrastructure and connectivity, as well as a persistent preference for physical records among some professionals. Through Exploratory Factor Analysis, it was possible to regroup the study variables into four main factors, which explained 62.19% of the total variance. The results showed that the success of the PEC is not limited to its intrinsic characteristics but is also linked to the perception and use by professionals, as well as the available infrastructure. It is concluded, therefore, that the effectiveness of the PEC is multifactorial and depends on both technological and human aspects. This study emphasizes the need to deepen investigations in this direction, aiming at optimizing the implementation and use of the PEC, and the consequent improvement of care in Primary Health Care.