Deco AI Sales Assistant: Utilizando LLMs para experiências de e-commerce personalizadas e sob demanda

Abstract

Artificial Intelligence (AI) has become increasingly accessible, and its applications can be seen in virtually every sector of society. With the development of large language models, the automation of conversational tasks has become possible with performance much closer to the human level. This work aims to create a unique and personalized shopping experience for customers. Through precise and tailored recommendations, the AI Sales Assistant significantly increases store conversion rates. In this report, we will present the technical decisions and functionalities of the assistant. This project utilizes LLMs (Large Language Models) and features multilingual capabilities, text, image, audio comprehension, and access to the entire product catalog available in the implemented stores.