Método e análise de solução de problemas aplicado na fabricação de um protótipo de carrinho tubular em um centro de distribuição logístico

Abstract

The objective of the work is to use the methodology of Analysis and Problem Solving (MASP) to develop a prototype of a tubular cart, focusing on the shipping process in a logistics company. MASP is an approach structured in eight steps that aims to solve organizational problems, these phases are divided into: problem identification, observation, analysis, action planning, action, verification, standardization and conclusion. This study emphasizes the importance of data collection and communication for the continuous improvement of processes. The new tubular cart model seeks to facilitate the transport of white goods, especially refrigerators, improving ergonomics and efficiency in the movement of products. This study followed the MASP phases until verification, but left the standardization and completion phases for future work.