Práticas informacionais e a construção da resiliência informacional de mulheres vítimas de violência no Centro de Referência da Mulher Ednalva Bezerra

Abstract

Analyzes how the guidance stage of the information resilience process occurs of women users of the Ednalva Bezerra Women's Reference Center (CRMEB) through the informational practices used to combat violence against woman, in João Pessoa. This is research with a qualitative and descriptive carried out from a field study. documentation regarding the procedures, the registration forms prepared by the CRMEB in serving users and the semi-structured interview carried out with employees who are involved in providing care to users. Data analysis was carried out using the Content Analysis method in the search for identifying the challenges information faced by users regarding coping with violence against women, as well as the mapping and verification that corroborate the development of information practices aimed at guiding women in new informational scenarios through the process of informational resilience, facing to scenarios of violence against women. It is observed how informational practices developed and applied by CRMEB to combat violence against women that occurs on a daily basis act as the process of identifying violence, promotion of access to a network of services for the maintenance and promotion of women's lives outside the scenario of domestic violence through access to their rights and conditions so that they can achieve strategies to exit the cycle of violence. It is concluded that CRMEB, through informational practices, developed in combating violence against women and in exercising and guaranteeing of their civil rights presents itself as a mediator as it develops the ability to guide women to new information scenarios that empower them to the development of informational resilience to confront violence.