A evolução digital na gestão pública: uma análise comparativa dos estados da Paraíba, Pernambuco, Ceará e Alagoas com base no índice ABEP-TIC (2020-2024)

Abstract

Digital transformation in public administration is a relevant topic from both theoretical and practical perspectives. However, significant gaps remain regarding the understanding of the heterogeneity in digitalization strategies adopted by Brazilian federative entities, as well as the factors that drive or hinder these processes and the impact of public policies in this area. This study aims to analyze the evolution of digital transformation in the states of Paraíba, Pernambuco, Ceará, and Alagoas, seeking to identify patterns, challenges, and determining factors in this process. The research employed an exploratory and descriptive approach, with an emphasis on quantitative analysis, complemented by a literature review on digital government and information and communication technologies (ICT). The methodological design included the use of secondary data from the ABEP-TIC index between 2020 and 2024, analyzed through descriptive and comparative statistical methods. The results reveal significant disparities among the states analyzed. Paraíba and Pernambuco stand out positively, showing

greater political stability and well-defined strategies that have supported the advancement of digital transformation. In contrast, the states of Alagoas and Ceará show stagnation and fluctuations, attributed to institutional fragility and the discontinuity of government policies. It is concluded that strengthening digital transformation in the public sector depends on the implementation of integrated public policies that promote intersectoral coordination, continuous investment in technological infrastructure, and training of public servants. These factors are essential to ensure the consolidation and sustainability of digital government initiatives in Brazil.