Educação em saúde da mulher: o impacto da gestão do cuidado no sistema único de saúde no serviço de saúde hospitalar

Abstract

Health Education stands out as essential in the development of actions aimed at pregnant women, covering the periods of pregnancy, childbirth, and the postpartum phase. This approach can foster the creation of an environment conducive to the exchange of information among pregnant women, their families, and the multidisciplinary team. The Lauro Wanderley University Hospital (HULW), as a teaching hospital affiliated with the Federal University of Paraíba (UFPB), plays a central role in providing specialized healthcare services, particularly in women’s health care. In this context, the following questions arise: How can communication about the services available to pregnant women be improved at HULW/UFPB? Could the use of an educational video assist in this process? What information is most relevant to share with pregnant women, mothers, fathers, families, and SUS users in general about the services offered by the Women’s Health Unit? How can access to this information be made more dynamic and accessible to a population with diverse educational backgrounds? To address these questions, the general objective of this research was defined as improving communication about the services available for care management at HULW in João Pessoa/PB, targeting pregnant women, their families, and other SUS users. The specific objectives were: (a) Develop an educational script about the women’s health services offered by HULW; (b) Validate the script’s content with specialists in the field of women’s health; (c) Validate the content through a storyboard designed for HULW users; (d) Produce an educational video about the women’s health services offered by HULW. Regarding methodology, this research is an educational study with a qualitative approach and an exploratory, bibliographical, and documentary nature. The development of the educational technology was carried out between August 2023 and July 2024 at the Women’s Health Unit (UMUL) of HULW. Deepening the knowledge of the topic was crucial to gather as much information as possible about the proposal’s general context. Based on this, a storyboard was developed, targeting pregnant women, fathers, families, and other SUS users, highlighting the services provided by the Women’s Health Unit in a dynamic and effective manner. Efforts were made to ensure the content was accessible to diverse audiences. Subsequently, the content was validated by expert judges (members of the multidisciplinary health team) to ensure the material's suitability for producing educational technology in the form of an educational video. The expert judges, mostly women specializing in women’s health, included a faculty member with expertise in research methodology. The storyboard validation followed a rigorous process, encompassing the following aspects: content/script, images/scenes, sound, characters, pre-production, production, animation, and finalization. After validation, the script was considered appropriate for disseminating reliable information to pregnant women, companions, fathers, families, and SUS users. It was concluded that educational technology, through video, has the potential to foster spaces for dialogue among users and their families, as well as empower pregnant women by providing them with knowledge and fostering more assertive attitudes regarding the available services and childbirth care. At the end of the research, it was found that developing accessible and comprehensible informational materials can promote more effective communication, enhancing access to health services, especially for an audience diverse in age and educational levels.