Processos organizacionais em uma empresa produtora açúcar e álcool do vale do Mamanguape: uma análise a partir da liderança e decisão organizacional

Abstract

Management through organizational processes has been consolidated as a strategic approach essential for integrating activities, being important to maintain organizational competitiveness, which results in continuous improvements in business activities. The present study aims to analyze the organizational processes of a sugar and alcohol producing company in the Vale do Mamanguape, based on the discussion of leadership and organizational decision-making. The research was carried out through a case study in a company in the sugar-energy sector, involving semi-structured interviews with technology, agronomy, and production managers, in addition to on-site observation. The study was conducted using a qualitative, exploratory, and descriptive approach, with interviews coded and categorized, 4 allowing for a deeper understanding of the information collected. The results indicate the need for greater team training, for the maintenance of implemented improvements, and for stronger integrative leadership, which will impact the improvement of organizational decision-making. The latter has more centralized characteristics, due to the limited occurrence of discussions and meetings for strategic benchmarks. Challenges were also identified regarding the standardization and integration of processes. Thus, it is concluded that management effectiveness will not depend solely on organizational structure; it is necessary to have leaders prepared to make the right decisions.