A influência do líder no processo de motivação dos colaboradores de organizações públicas: o caso da secretaria municipal de assistência social de Jacaraú - SASÚ

Abstract

Each day, the work teams innovate and seek to carry out their activities in a consensual and empathic way. Organizations, whether public or private, began to adopt methods that ensure a harmonious and effective interpersonal relationship, a common good among the current leaders, who left aside the bureaucratic leadership, which centralized ideas and decisions, to give place to the open leader to opinions, decentralizer, able to make happen together with his team. Thus, this study aims to understand how the leader can influence the motivation of employees of a public organization, as well as investigate what are the characteristics of a good leader and to identify the aspects that most motivate an employee within an organization. In this scenario, to reach the objectives of this study, a bibliographical applied and descriptive research was used, counting on the quantitative approach, with the application of a questionnaire to the employees of the Municipal Office of Social Assistance of Jacaraú - SASÚ. This questionnaire sought to identify the leadership style adopted by the manager of this Secretariat. From this research, it is understood that the leadership work developed by the leader is able to motivate the members of his team, who will be able to encourage others. After analyzing the research data, it was identified that SASU's manager is a leader with a democratic profile, who is always open to new ideas and opinions and who relies on delegating roles and activities recognizing the importance of the work carried out by each one of its employees.