Otimização da distribuição de materiais em um tribunal de justiça: aplicação do PERT/CPM para análise de prazos logísticos.

Abstract

The application of the PERT/CPM technique is of great relevance, given the need for detailed analysis of the factors that impact the material distribution process, highlighting, among them, the Critical Path. The general objective of this research was to analyze the material distribution processes in a Court of Justice based on the application of PERT/CPM techniques. Specifically, it sought to: (i) map the activities of the material distribution process, identifying times and dependencies; (ii) construct a Network Diagram based on the mapped activities; (iii) determine the critical path (CPM), identifying the activities that directly impact deadlines; (iv) calculate the estimated times with PERT; and (v) propose improvements to reduce bottlenecks and optimize the efficiency of the logistical flow. The theoretical foundation covered the themes of logistics, material distribution, and the PERT/CPM techniques. As for the methodology, it was classified as a quantitative and qualitative approach, of an exploratory and descriptive nature. For data collection, a semi-structured interview script was used. The results showed that the logistical deadlines for carrying out the tasks of distributing consumable materials to the units in the countryside are quite restrictive, with very little margin for failure or delay. The conclusion indicates that, given the limitations of deadlines and the low margin for failures, it becomes essential to adopt more rigorous planning and control practices in order to reduce bottlenecks and ensure greater logistical efficiency