Avaliação da qualidade de software percebida pelos usuários do sistema gerenciador da execução orçamentária, financeira e patrimonial do Governo Federal - SIAFI

Abstract

Quality evaluation is one of the main disciplines in software engineering, as it requires the establishment of analysis perspectives, the choice of an appropriate model, a very clear process and effective metrics. This paper characterizes the system used management and budget planning, from Brazilian Federal Government - SIAFI, and evaluating from the perspective of operational users and according to existing brazilian quality standards of ISO/IEC 9126 and ISO/IEC 14598. The nature of this paper is characterized as an exploratory and descriptive research in a qualitative approach. As a research instrument, was application of a survey to operational level users and an interview with management team of CODATA, the company responsible for maintaining and SIAFI system management, was used to collect data, order to evaluate the degree of satisfaction of the internal users the selected attributes of the ISO/IEC 9126 and ISO/IEC 14598 standards.