Marketing social aplicado à doação de sangue: fatores condicionantes de comportamento

Abstract

Discussions between the theme of blood donation and social marketing are relevant as they contribute to the planning of public agencies and health institutions, in view of the inefficiency of recruitment and retention of donors processes that portrays the absence of understanding of behavioural aspects that influence individuals to adopt such conduct. Thus, the aim of this dissertation consists to understand the factors that influence the individuals to donate blood. Upon the presentation of the theoretical reference, a structural model was elaborated based on the relations between the models of blood donation, which is based on fifteen main hypotheses. The strategy used in this research was the data collection with the data analysis under a quantitative approach, using the application of structural equation modeling technique. The sample was of 346 people 100 students, 94 people in João Pessoa s city downtown, and 150 people from the internet. In general, two hypotheses were accepted, that deals with the influence of fear and reference group in predisposition of the individuals to donate blood. This suggests the necessity that the actions of social marketing to blood donation have to be focused on understanding the process of interaction between these constructs, turning the advertisement campaigns more elaborated to catch and retain blood donators.