Limitações digitais cognitivas: estudo sobre a relação entre autoeficácia e ansiedade.

Abstract

phenomenon in three dimensions: access, cognition and behavior. Digital impairments address an individual s limitations to access the information and communication technologies (ICTs), as well as limitations in terms of the needed cognitive abilities and positive behaviors for him/her to make proper use of ICTs for leisure or for work. Accordingly, this study is focused on the two constructs related to an individual s cognitive impairments: self-efficacy and anxiety. So the objective of this study is to examine the relationship between self-efficacy and anxiety toward the use of a management system of academic activities. Considering the relevance of this discussion, this study is in the context of conceptual aspects (cognitive impairments present in human-computer interaction), methodological aspects (measurement scales) and managerial aspects (cognitive aspects that mediate the effectiveness of the use of ICTs). Aiming by means of a systematic literature review (SLR), this study searched the literature on information technology, psychology and education. Findings show that the literature is fully aware of the relationship between computer self-efficacy and anxiety, contributing as well with enough evidence to this study. Upon the presentation of the SLR, to enable the measurement of the constructs, knowledge of the theory of scale development and of statistical procedures was conducted to answer as well the research question, applied on a survey with 174 undergraduate students in a Brazilian state university. The results address the factorial structure of both constructs in the context of the research and the negative correlation that was found between them. Moreover, the significant gender effects were found (reporting empirically that males tending to report greater self-efficacy and lower anxiety than females), as well as the results that highlight the gender effects on the correlation between the constructs. Finally, this study may contribute by suggesting that self-efficacy and anxiety are components of the cognitive dimension of the digital impairments framework. The theoretical and practical implications of this research were presented at end of the study, as well as the limitations and the recommendations for further research involving the topics here analyzed.