A gestão do conhecimento no Programa de Residência Multiprofissional em Saúde do Hospital Universitário Onofre Lopes: uma visão a partir da preceptoria

Abstract

The Residency Program Multidisciplinary Health (RMS) is a form of professional education of multidisciplinary and interdisciplinary approach, which aims to overcome the segmentation of knowledge and care / health care. This type of training offers titling in post-graduation courses, using as a methodology of teaching-learning in-service training (at work), through monitoring and supervision (educational work). The research aims to analyze the Multidisciplinary Health Residency (RMS) from the standpoint of possible practices of knowledge management involved in this process, from the look of preceptorship, and their contribution to the training and practices of health care at the University Hospital Onofre Lopes (HUOL). This is a study of exploratory and descriptive qualitative approach, to be accomplished through interviews with preceptors of Multidisciplinary Residency at the University Hospital Onofre Lopes Health. The management of knowledge as to strengthen organizational learning strategy, is understood in the context of this research, from the following indicators: production and appropriation of knowledge, systematization of knowledge, transmission and dissemination of knowledge, preservation of knowledge and adoption the knowledge generated in the improvement of health care. These indicators will be analyzed in light of the "Spiral of Knowledge", proposed by the authors Nonaka and Takeuchi (1997), and its construction through its phases of knowledge conversion: socialization, externalization, combination and internalization. The results of this study indicate that, in view of the preceptorship, Knowledge Management theme is still not a reality in Multidisciplinary Residency Program, the practices of knowledge management are present, but they happen intuitively, without scientific basis and in most times informally.