O processo de implantação de uma gestão de almoxarifados em uma organização pública

Abstract

Materials management is an essential sector in organizations, from planning, purchasing, stocking to distributing materials to the target audience. It is a complex branch and involves a series of activities that, being in harmony with one another, becomes efficient and effective (FRANCISCHINI, GURGEL, 2004; SILVA, 1986). To manage well the whole process influences the expenses of the company, the constant balance between consumption and inventory must be one of the main objectives. Within the ramifications of materials management there are two that were addressed in the research: the inventory management and the warehouses. In order to manage the inventories, it is necessary to use techniques and the place of custody of the materials besides a competent management. To this end, the general objective of the study was to describe the process of diagnosis, planning and implementation of an adequate warehouse management in a public sector teaching organization. The research is considered qualitative and the data collection was done through interview with semi-structured script, based on the specific objectives. Participant observation and documentary verification were also used. Based on the diagnosis, the management of warehouses of the organization presented critical points in relation to the quantity of warehouses, the storage, the physical arrangement, the handling of the materials, the structures and mainly the location and the general control. The responsible team was assembled to plan the changes and intervene in the most critical areas, so a new warehouse management was implemented in the organization and its results were positive. It is possible to conclude that a correct administration of the materials can bring benefits to a public organization and its users, as well as to improve the quality, reliability, accuracy and competitiveness.