As percepções dos funcionários acerca da implementação da avaliação de desempenho por competências na EBSERH

Abstract

This study aimed to analyze the perceptions of the employees about the implementation of the Performance Evaluation in HULW, located in João Pessoa. For the development of the present study, we used the case study by which the perception of the servers was analyzed in relation to the company's performance management program. Structured questionnaires were applied to the knowledge of the information needed for the study. The subjects of the survey were the employees who sought care of the company's personnel management division, forming a sample with employees from the administrative, medical and health areas. The theoretical foundation was structured from the concepts of management by competences, performance evaluation and performance management by competences. The survey results showed that employees are knowledgeable about the process of performance management by competencies used by the company and that they are aware of the importance of performance evaluation for their professional life, but that are not fully clarified with regard to the competencies that should be developed by them. Based on the analysis of the affirmations contained in the questionnaires, points were presented that present deficiencies and suggestions so that GDC can contribute in an effective way to the development of the Hospital and the employees who work in it