Análise da capacidade produtiva de uma empresa de serviços de manutenção de distribuição de energia elétrica.

Abstract

The electric sector is strategic for a country, since it is the source of one of the most important inputs for industrial production, besides its importance in everyday life. Production Planning and Control (PCP) is an area of study that can be applied to develop the sector's systems since it assists in the improvement of service rendering of organizations. The PCP is used to plan production in order to guarantee that demand can be met efficiently. Management of productive capacity is one of PCP’s important segments. It aims to calculate the efficiency and utilization of the studied processes. In this context, this work aims to present an analysis on the productive capacity of a company that provides distribution and maintenance services in the electric sector, calculating important indicators such as efficiency, use and idleness. In order to achieve the objectives of this study, quantitative, exploratory and descriptive methods were used. The results show that it is possible to perform an analysis of the productive capacity in an electrical engineering company in the city of João Pessoa. It was possible to verify that the company reaches 75% of its productive capacity, which is an indicator of productive performance around 25%, which is significant in terms of the use of working hours of the work teams.