Impactos da terceirização de serviços de conservação e limpeza no Instituto Federal de Educação, Ciência e Tecnologia da Paraíba

Abstract

Outsourcing in Brazil is a practice that dates back to the 1950s, with the coming of multinational automobile industries, extending to other areas and gaining repercussion in the 1970s with the restructuring of production. Because it is a conjunctural issue, it has become a constant theme in the discourses of organizations, workers and government, and can be characterized as a current instrument of precarious work, which already carries in its history a process of exploitation of the worker. ln this sense, the present work aims to analyze the use of the outsourcjng tool in the Federal Institute of Education, Science and Technology of Paraíba (IFPB), specifically regarding the services provided in the conservation and cleaning sector at its Rectory, observing the advantages and disadvantages for the institution and for contract workers. Specific objectives include: analyzing the implementation process of the outsourcing strategy in the public service; investigate the use of outsourcing under the IFPB; and identify the profile of the outsourced professionals who work in the conservation and cleaning sector in the Rectory. Through bibliographic and documentary research a brief history of outsourcing in Brazil was presented, the main concepts that <leal with this theme, its application and legal basis. ln this sense, it appears as a present practice in the private sector as well as in the public service, although in the latter there are particular issues for discussions regarding legislation, which has specific articles for the public segment. The qualitative research was chosen in this work, having as instruments of data collection questionnaires with closed and open questions, made with managers and outsourced workers of the institution. With the analysis of content, it was verified that outsourcing affects the professional practice of workers hired in this modality, so that it impacts in different ways the provision of services, guarantee of their rights, effectiveness and accountability of Public Administration.