Sistema de gestão da qualidade na perspectiva da acessibilidade em edificações: estudo de caso em unidades escolares do município de Sertãozinho - PB

Abstract

This work has the theme of Quality Management under the perspective of accessibility in buildings, more precisely in the school units of the Municipality of Sertãozinho-PB, and aimed to identify the level of accessibility of the buildings of the public schools surveyed, to verify if they attend to Accessibility criteria guided by current norms and laws that address the subject, the school environment has undergone several changes over the years with the adaptation and inclusion of disabled people and this has aroused interest in carrying out the research, the research method that was applied was qualitative and quantitative, with the application of questionnaires to identify the perception of the respondents (principals, teachers, employees and other functions found in the units) about the accessibility distributed in variables that approached the structure, equipment and current laws and regulations. on-site verification method in the units surveyed in order to measure accessibility criteria, both methods were applied in the 13 municipal units of education, after the results and the data analysis it was possible to verify that the units surveyed do not meet accessibility criteria guided by NBR standards 9050, so the units do not offer equipment and structure ideal for the disabled.