Competências socioemocionais proeminentes e deficitárias de estagiários da Geração Z

Abstract

The objective of this quantitative and descriptive study is to identify the outstanding socio-emotional skills of Generation Z trainees, the from a survey of Business Administration students born from the year of 1993 and who are undergoing an internship or have already done so after the commencement of their degree. That This research emerged from the identification of the need to study this group of people, considering that there is not yet a study of socio-emotional skills focused on for this audience. The importance of this research is understood, as Generation Z is entering the market and companies and managers have a need to understand and develop tools to manage those skills that mostly cause impacts on the achievement of results and directly influence the performance of these professionals. From the applied questionnaire, it was identified that the five competences social and emotional relationships established by Silva, Bispo and Macêdo (2018) - Emotional Awareness; Emotional regulation; Social consciousness; Self-mastery and Emotional Creativity - are prominent in the group of trainees studied. It is worth highlighting the Social Awareness, which among them stood out with higher average. The results obtained and data analysis, allow a great reflection on the dynamics of these competences and show the necessity and importance of constant studies on this theme, contributing to the progress in studies on socio-emotional competences, identifying in a more prominent behavior - which you have in large numbers if - and deficient - that is missing - these skills in the new generation in the market.