Avaliação do atributo acesso dos usuários hipertensos a uma unidade básica de saúde

Abstract

Primary Health Care (APS) presents itself as a strategy to reorganize the health care model. The advent of Family Health (ESF) is a health institution of Family Health, whose work is based on the reference of care for the population attached. The quality of services should be measured with valid and adequate instruments. The idealization of care for people with systemic arterial hypertension (HAS) has led to the formulation and implementation of health policies to address diseases. The present study aimed to evaluate the essential attribute of APS through the application of the PCATool-Brasil Adult version to hypertensive users accompanied by a Family Health team at a Basic Health Unit (UBS) in the city of Campina Grande-PB. This is a quantitative, observational, descriptive, cross-sectional study. The items A, B and C of the instrument were used to interview 66 people. The data collected were analyzed inductively through the analysis of content produced from the application of the instrument, checking and testing the associations between variables and adopted a significance level of 5% (p <0.05). The data analysis was done initially with the calculation of the obtained scores. This research showed that attended hypertensive in UBS study evaluates satisfactory the Degree of Affiliation and a Use of the health service, and like unsatisfactory Accessibility. The Essential Score for the First Contact Access attribute reached a rate considered adequate. The result of this study was concordant in those observed in the consulted literature. It was verified that the accessibility presents weaknesses in several health services, including in the place of this study. It is concluded that the access in the hypertensive patients to the analyzed UBS is adequate according to the parameters of the PCA Tool. However, it is worth noting that such assessments should be part of the health services routine so that weaknesses are identified in order for APS to fully exercise its attributes.