Cibersegurança: a percepção dos usuários de internet banking do curso de graduação em Ciências Contábeis de uma universidade pública federal na cidade de João Pessoa

Abstract

This work aims to evaluate the perception of undergraduate students in the Accounting Sciences course at the Federal University of Paraíba (UFPB) about the security of data provided by them to the internet banking database of the financial institutions they use, be it through computers, notebooks, tablets and/or smartphones. Financial institutions and banks promote frequent changes in their business model through innovations in their products, services, distribution channels, information systems and customer service. These innovations are aimed at seeking customer loyalty and positive and growing financial results. The methodology used was carried out through bibliographic review and case studies carried out in already published works, data collection was done through a questionnaire and these were analyzed in a quantitative and descriptive manner. In order to achieve these objectives, statistical methods were used, with the use of graph analysis.