A relação entre a situação de trabalho e a satisfação dos trabalhadores: estudo de caso em taquígrafos

Abstract

In the scientific literature, there is a scarcity of studies about the relationship between job satisfaction and work situation in stenographers and other similar professions. The present study aims to evaluate this relationship in a team of stenographers, contributing to fill this gap in scientific literature. The Brazilian version of Job Satisfaction Survey (JSS) and Ergonomic Workplace Analysis (EWA) were the methodologies used to collect data on job satisfaction and work situation, respectively. The results obtained were analyzed with Kendall's correlation and show that both job satisfaction and work situation were rated as poor by stenographers, while the relationship between job satisfaction and work situation showed moderate results. It was concluded that interventions in the workplace of stenographers are necessary to improve the indicators of the studied variables.