Gerenciamento das emoções: análise da inteligência emocional dos estudantes de Administração da Universidade Federal da Paraíba

Abstract

This study aimed to analyze the levels of development of the emotional intelligence skills of the management students of the Federal University of Paraíba. The research is characterized as a quantitative and a descriptive study. For the realization of this work was used a sample composed of 207 students, 24.76% of the universe of the students enrolled, that corresponds to 836 students. It was applied a questionnaire containing 59 items auto fill on a scale of four factors that sought to identify the frequencies of students in relation to five IE skills (empathy, sociability, self-motivation, self-control and self-awareness) and also a demographic profile with interest issues were carried out the study. For data analysis was used SPSS software, version 23.0. According to the results, it was possible to conclude through the average scores that the best IE ability developed by the students of Management was the self-motivation with average (2.91); followed by empathy with average (2.86); the self-consciousness in the third place with average (2.83); Fourth sociability with average (2.55); and at last with the smallest developing self-control. Thus, in a general analysis, management students that participated of the study have further development in the ability of self-motivation, i.e., have greater capacity to exercise persistence, courage, strength, optimism and enthusiasm to manage goals and plans for your life. The results indicates a lower of development of the self-control skill, that indicates that students have difficulty in exercising the ability of weighting, caution and control in the face of unpleasant facts the provocation, aggression, provocations, insults, conflicts, disturbing feelings and impulses.