Satisfação no trabalho: um estudo de caso em uma fábrica de confecção e artigos esportivos na cidade de João Pessoa

Abstract

Due to constant goals of organizations for competitive advantage, it is necessary to value the companies have more important, the human capital. This search aimed to evaluate the degree of satisfaction of the studied factory employees, the motivational and hygiene factors Herzberg, Maslow hierarchy of needs and the theory X and Y McGregor. The studied factory operates in the manufacturing industry and sporting goods. This research is a case study and used the deductive method, exploratory. The participants were 25 employees and the manager of the organization, which were applied structured interviews and one semi-structured. After this, was performed the analysis and interpretation of data. Overall, the level of employee satisfaction is high, although on many factors, they have not been shown to be satisfied. In this case, if this organization use research to improve low performance, employee point of view, the level of satisfaction tends to increase. In which case the theory has not been proven. The elements of autonomy, recognition, participation in decisions, work itself and career advancement, that are fundamental to the satisfaction of the individual were not achieved.