Mediação comunitária: contexto de aprendizagens em direitos humanos

Abstract

Mediation is a consensual and fast expedient of resolving negotiable conflicts between the parts. Its main purpose is the treatment of conflicts through the restoration of dialogue between those involved and, as a consequence, reestablish the character of citizenship inherent in the relationships between subjects who live and share similar conditions of power from the moment the suitors exercise autonomy to resolve controversy, thanks to favoring communication in the context of mediation. Thus, community mediation, which is mediation practiced within the community, becomes an education tool in Human Rights for generating a culture of peace and recovering the dignity of the individuals involved in the conflict. The present project has the hypothesis that community mediation is a learning process in Human Rights and aims to analyze community mediation as a mean of mediators’ informal learning in Human Rights through the management of mediation cases developed at Centro Comunitário “Francisco Vieira”, at Bayeux/PB. For that, as specific objectives, it is intended: a) to characterize community mediation as a conflict resolution strategy, foccusing on mediators; b) discuss community mediation as an informal educational practice; c) to identify values associated with Human Rights in community mediation practices; c) to characterize community mediation as a form of human rights education; d) discuss elements associated with mediators’ learning in Human Rights in the mediation processes that take place at the Francisco Vieira Mediation Center in Bayeux-PB. In order to comply with such objectives, the qualitative research method, of a deductive-inductive nature, uses the case study as a technique that triangulates observation of one mediation meeting; data from semi-structured individual interviews; and a focus group session with mediators, concerning their experiences on guiding community mediation and their human Human Rights’ learnings. By situating the work of the mediators in its contexts (the Nucleus, the neighborhood, the community and its history), the content analysis of utterances was supported in the reality experienced by the participating subjects. The main result achieved was the identification of mediation principles that induce mediators and mediators to learning in Human Rights, both from their initial training for the exercise of the task and from their experiences in this work of facilitating communication between the parts by the mediators (at). In the final considerations, community mediation is highlighted, which, in addition to providing opportunities for conflict resolution through dialogue, also seeks social pacification, recognition of rights and restoration of human dignity and becomes a true learning context in human rights, in particular for mediators who collaborated with this study, who, in their experiences, found the practical effectiveness of the principles of community mediation and, in it, the work of the mediator in facilitating the communication through dialogue, empowering themselves in this work.