DESENVOLVIMENTO E IMPLEMENTAÇÃO DO PROJETO RETENÇÃO DE TALENTOS EM UMA DISTRIBUIDORA DE MEDICAMENTOS, UTILIZANDO A METODOLOGOIA PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK)

Abstract

New paradigms are emerging in the business world and bring enormous transformations of an economic, social and technological order. Given these facts, it is unquestionable for any company to count on its staff with talented employees. Today, healthy companies, from the point of view of human resources are those capable of retaining their talents. However, it isn’t enough to just retain them, but to keep them satisfied. Thus, within companies it is important to create projects to retain talent and keep them satisfied. In turn, the Project Management Body of Knowledge (PMBOK) methodology has been increasingly adopted by companies, as it has a defined management structure. In this sense, this work aims to develop and implement a project, using PMBOK methodology, in order to retain and motivate people bet in a national distributor of medicines and medical-hospital materials. The project was divided into 4 stages: Conception, Planning, Execution and Finalization. As a result, of the company's 570 employees, 81 were mapped, among them, 47 are potential and 34 are unmissable. From the action plan, more than 200 actions were created based on the motivational factors of Herzberg's theory, thus, they were actions aimed at development, responsibility, recognition, personal realization and employee growth. Finally, there was the standardization of the project, and with that it was possible to make it a process. Thus, the people bet has become an annual process in the company, being an exit from the performance evaluation. As indicators of the project, accompaniment with deliverables and turnover of people bet was monitored.