Análise da produtividade da mão de obra no serviço de revestimento cerâmico de piso em um edifício residencial multifamiliar

Abstract

Given the competitive context in which the construction industry operates, companies must seek to maximize their production, minimize costs, and improve their production processes. Thus, good productivity rates are essential in this competitive environment, showing the performance of a service performed and being a tool to improve the quality of a product. Based on this understanding, the present study aims to analyze the productivity of the labor in the service of ceramic floor tiling in a residential building. The study occurred through daily data collection in a construction site in João Pessoa, PB. The Unit Production Ratio indicators (UPR) of the service under study were obtained, and then the Factors Model was applied to identify the main influencing factors, and finally, the results were compared with the reference indexes obtained from the literature. The work concluded that there was a great variation of the UPR during the period under study, mainly due to abnormalities, and these were analyzed by the Factors Model. In addition, it was found that the work under study presented a higher productivity index compared to the reference values found, showing the need for greater planning and scheduling of the workforce.