Organização e administração de arquivos públicos numa visão voltada para a otimização dos serviços: um estudo de caso

Abstract

The management of information units, specifically the archives, includes clarifications of practices and essential concepts to the administrative functions that permit the systematization of these functions for their effective application. These reflections lead to the improvement of the archivist, once they develop his competencies as a manager. In this sense, this research is about reflections about administration in public archives by means of a case study in the Central Archive of João Pessoa City Hall, in Paraíba. Its objectives are to reflect upon the process of archive management; to understand the challenges for an effective management in public archives, and to develop and analyze the management practices of the mentioned archive. To reach the objectives, it was developed a bibliographic and case study research, whose data collection was done by means of semi-structured interviews. The results include the description of the central archive and its management, besides pertinent observations about the proposed study.