A gestão documental em uma cooperativa de crédito na cidade de João Pessoa – PB

Abstract

One of the principles of management is to ensure proper functioning and organization of file, in this aspect document management applies to a set of procedures developed in a given documentary mass aiming to establish an efficient operation. The study analyzed the file of a credit union in the city of João Pessoa, whose documents are banking and accounting. This research is characterized as descriptive and exploratory, seeking to use the quantitative and qualitative approaches for the data analysis and as a research instrument the questionnaires. The sample is composed by one employee and two trainees, one male and one female trainee, the same age range between 18 and 30 years old and are still graduating, a caveat for the employee who is studying in archivology, the Others have some knowledge but do not study in the area. They believe that document management plays a fundamental role in an institution and that commitment and dedication are necessary, they understand that the archive needs certain care and organization with the documents, but that current management needs to be improved to more effectively meet the documentary demand that Is produced daily. The intermediary file has a certain structure with only a few observations, however the permanent file leaves something to be desired in some requirements. It is an important institution in the field of credit cooperativism, and this is constantly expanding.