O correio eletrônico corporativo na perspectiva da gestão documental e da segurança da informação: uma análise de práticas do Poder Executivo Federal

Abstract

Due to the appearance in the news of reports of espionage by the United States on the communications made by the Brazilian Federal Government and by those of other countries, this work aims to identify which measures are being taken by the Brazilian Federal Executive power showing the relationship between information security and communication and document management. Using the prerogatives of Access Act, questions were submitted through the Electronic Service for Information to the Citizen to a sample of seven ministries and one public company, as a means of obtaining information on government measures regarding information security in corporate electronic e-mails. Through data analysis contained in the answers of these public agencies, it is noticed that government agencies are moving forward in planning and actions related to information security. However, the same measures are not taken when it comes to document management in the archival perspective. The results show that the management of information security and document management, though complementary, are not aligned when it comes to aspects of e-mails and their characteristics as archival documents endowed with authenticity and reliability, in contrast to the practices of its management, archiving and preservation over time.