O olhar e engajamento do discente do curso arquivologia na transformação de realidades arquivísticas: da massa documental acumulada à implantação de instrumentos de gestão documental no PROCON/PB.

Abstract

Having and keeping the documentation organized in an institution is every manager's dream, which is no different in the Consumer Protection and Defense Authority of the State of Paraíba (PROCON/PB). For this, it is necessary to have a good Document Management intrinsically in your institution, and for this to materialize you must have a technical look, a look from someone who is connected to the area of Archivology. Taking this understanding into account, this research aims to analyze how the performance and engagement of Students in Archival Science can help in the transformation of archival realities specifically in PROCON/PB, Students who will effectively enter the job market in the future. The research is characterized as being of an applied nature, having a qualitative approach, with a descriptive objective and maintaining the technical procedures of bibliographic research and action research. This work has its theoretical reference highlighting the creation, purpose and importance of PROCON. In addition, it also addresses the importance of the opportunity for Internship and Extension, Document Management and Management Instruments, necessary tools to succeed in correctly proceeding with archival documents. Finally, with the experience report, it was identified that PROCON has problems regarding its treatment with documents, however, such problems began to be solved after the insertion of Students in the area of Archivology, students who have the necessary look for the transformation of archival realities. Competent measures in the area began to be adopted, such as the creation of the Document Temporality Table (TTD), of the Document Classification Plan (PCD) and still aim to create other instruments and facilitate the processing and use of documents, among other necessary solutions.